Teng Tools

Not right for the job? Contact us within 30 days of delivery and we'll sort out a return or exchange.

Tools must be unused and in their original packaging.

- Contact us within 30 days of delivery.
- Tools must be unused and in their original packaging.

Once your return arrives back with us, refunds go to the original payment method.

Warranty claims are handled separately from returns. A defective tool is our problem, not yours — Teng Tools hand tools are backed by a lifetime warranty against manufacturing defects. See the Teng Tools lifetime warranty article, or contact us with your order number and a photo and we'll take it from there.

Contact us through the contact page at tengtoolsusa.com/pages/contact and a real person in Fort Worth will get back to you.

How to return or exchange within 30 days and how refunds are issued.

Returns & exchanges

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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Returns & exchanges

Return conditions

How refunds work

Faulty or defective tools

Starting a return